Has garmin ever fixed a reported issue?

Having Garmin zumo XT problems? there is loads of help and advice in this forum
Scottnet
Posts: 77
Joined: 04 Jun 2020 04:57
Has liked: 1 time
Been liked: 6 times

Has garmin ever fixed a reported issue?

Post by Scottnet »

Between us I figured we have reported loads of well documented/researched issues.

Including map issues I have never had anything fixed.

I have given up reporting issues as I'm convinced no-one is doing any bug fixes.

Does anyone have any evidence to the contrary?

Cheers
Scott
sussamb
Posts: 1762
Joined: 23 Apr 2018 13:06
Has liked: 332 times
Been liked: 360 times
Great Britain

Re: Has garmin ever fixed a reported issue?

Post by sussamb »

Every map error I've reported has been corrected
jfheath
Posts: 2520
Joined: 19 Oct 2019 16:17
Location: West Yorkshire, Uk
Has liked: 328 times
Been liked: 690 times
Great Britain

Re: Has garmin ever fixed a reported issue?

Post by jfheath »

I've removed my original reply. My list of issues is here.

Useful information only. it is not possible to reply to that thread.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes)

Links: Zumo 590/5 & BC . . . Zumo XT & BC
User avatar
Peobody
Subscriber
Posts: 1462
Joined: 20 Apr 2021 13:33
Location: North Carolina USA
Has liked: 109 times
Been liked: 321 times
United States of America

Re: Has garmin ever fixed a reported issue?

Post by Peobody »

sussamb wrote: 24 Oct 2022 18:25 Every map error I've reported has been corrected
That isn't Garmin though.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
sussamb
Posts: 1762
Joined: 23 Apr 2018 13:06
Has liked: 332 times
Been liked: 360 times
Great Britain

Re: Has garmin ever fixed a reported issue?

Post by sussamb »

True although I reported it via Garmin. I've only needed to report a couple of device issues to Garmin plus quite a few BaseCamp issues when I had a direct line into the developing team, long ago disbanded. All were resolved.