Has garmin ever fixed a reported issue?

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Scottnet
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Has garmin ever fixed a reported issue?

Post by Scottnet »

Between us I figured we have reported loads of well documented/researched issues.

Including map issues I have never had anything fixed.

I have given up reporting issues as I'm convinced no-one is doing any bug fixes.

Does anyone have any evidence to the contrary?

Cheers
Scott
sussamb
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Re: Has garmin ever fixed a reported issue?

Post by sussamb »

Every map error I've reported has been corrected
jfheath
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Re: Has garmin ever fixed a reported issue?

Post by jfheath »

I've removed my original reply. My list of issues is here.

Useful information only. it is not possible to reply to that thread.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
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Peobody
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Re: Has garmin ever fixed a reported issue?

Post by Peobody »

sussamb wrote: 24 Oct 2022 18:25 Every map error I've reported has been corrected
That isn't Garmin though.
2008 Honda GL1800 Goldwing
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
sussamb
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Re: Has garmin ever fixed a reported issue?

Post by sussamb »

True although I reported it via Garmin. I've only needed to report a couple of device issues to Garmin plus quite a few BaseCamp issues when I had a direct line into the developing team, long ago disbanded. All were resolved.