My xt Does not charge..;

Having Garmin zumo XT problems? there is loads of help and advice in this forum
TAM340R
Posts: 2
Joined: 27 Jun 2020 14:17
Switzerland

My xt Does not charge..;

Post by TAM340R »

Sorry for my bad English:-)

My problem is in the title .
I did not use the zumo for a while , when trying to charge it on the wall power adapter I do have the brand GARMIN for a short time on the scree then a white line .
The white line shrinks and the device is switching off.
I tried to charge it for 6 hours , , nothing …I tried to charge in my car…same thing
DB5DFAE3-20CA-4199-82DA-F23DC47C5FBD.jpeg
Thanks

For your help

Tamas
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Stu
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Re: My xt Does not charge..;

Post by Stu »

Leave it plugged in charging it sounds really flat
TAM340R
Posts: 2
Joined: 27 Jun 2020 14:17
Switzerland

Re: My xt Does not charge..;

Post by TAM340R »

Nothing after 7 hours ….

Tam
Richard_R
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Re: My xt Does not charge..;

Post by Richard_R »

Lithium batteries do not like to be fully discharged and left in that state. If that is what you have done you have possibly killed the battery. I would arrange to send the XT to somewhere where it can be opened and if required have the battery replaced.
PhillH
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Re: My xt Does not charge..;

Post by PhillH »

When i first received my XT that is exactly the problem I had out of the box.
I contacted Garmin support and they replaced the unit.

Phill
jfheath
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Great Britain

Re: My xt Does not charge..;

Post by jfheath »

Did you buy this new ?
Does it work in the car ? (But does not charge ?)


Check this page about chargers:

https://support.garmin.com/en-US/?faq=D ... ndcharging

And this page of useful links:

https://support.garmin.com/en-US/?produ ... tab=topics




Call Garmin. They should replace it. They have a 2 year warranty.
Make sure you have the serial number ready and that you have the receipt. The serial number is on the back - 9 digits - 3x3

Today, I discovered something really important. I found another way that doesn't work.
Sightseer99
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United States of America

Re: My xt Does not charge..;

Post by Sightseer99 »

This is a long shot, but...

My Zumo XT won't charge when it is turned off. So I set the display intensity to it's lowest level and leave it on the charger (turned on) for a few hours. It charges that way just fine, Don't know what the issue is with it being turn off. I have tried multiple USB adapters and cables including those sold by Garmin for this product. It has done this from the beginning and it is on the latest firmware.

The advice might be to have it replaced under warranty. I did that already. My first one wouldn't charge either. I returned it for a replacement before I understood it might have charged when left on.
Rofor
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Austria

Re: My xt Does not charge..;

Post by Rofor »

The Zumo XT DO NOT(!) CHARGE when be turned off - this was already a fact with the old Zumo 59x series! To be charged, the Zumo XT has to be turned on or in standby-mode (one short press of the power button).

The screen will go off and a message is displayed, that the unit will be charged...
Bye, Robert :)
(Actual: Tiger 800 XRx (2016), Garmin zumo XT, Cardo PackTalk, Nolan N70-2GT)

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