Cannot Load Maps on Boot

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jfheath
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Cannot Load Maps on Boot

Post by jfheath »

I have a friend in America who reports:
When I first boot up the XT in the morning for a ride, I almost always get, "Cannot Load Maps".
I've never seen this - has anyone else come across it / found a solution ?

I've asked him to check MyMaps, and untick everything, and then systematically tick each one in turn and reboot to see if it is any one particular map that is causing the problem.

Other than that, I am lost.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes)

Links: Zumo 590/5 & BC . . . Zumo XT & BC
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Peobody
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Re: Cannot Load Maps on Boot

Post by Peobody »

I have never seen "Cannot load maps". His tone indicates that he eventually gets it to work. If so, does he provide any detail about how he gets it working?

If he is using Garmin maps (CN NA NT), is a reinstall via Express worthy of consideration?
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
sussamb
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Re: Cannot Load Maps on Boot

Post by sussamb »

Sounds like he has multiple maps installed. Which map is causing the message? If a third party map he needs to delete it, if the Garmin CN map then as suggested a reinstall is the first thing to try.
Rofor
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Re: Cannot Load Maps on Boot

Post by Rofor »

Hmmm - maybe exceeding the tile-limit?
Bye, Robert :)
(Actual: Tiger 800 XRx (2016), Garmin zumo XT, Cardo PackTalk, Nolan N70-2GT)
jfheath
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Re: Cannot Load Maps on Boot

Post by jfheath »

Update.

The message I was given was incorrect.

'Cannot unlock maps' is what it actually says!
Ive directed him to tech support for that one.

Sorry about that folks. Thanks for your thoughts anyway...
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes)

Links: Zumo 590/5 & BC . . . Zumo XT & BC
Bear
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Re: Cannot Load Maps on Boot

Post by Bear »

jfheath
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Re: Cannot Load Maps on Boot

Post by jfheath »

Thanks Bear

I got the impressiont that this was a new unit with software as is. But that might be my assumption and anything could have taken place. Always a good idea to go back to the reset everything / reinstall maps. ALway dangerous to make assumptions.

I'll pass it on.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes)

Links: Zumo 590/5 & BC . . . Zumo XT & BC