396 can’t find SD card

For everything Garmin Zumo 390/395/396 related
jfheath
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Great Britain

Re: 396 can’t find SD card

Post by jfheath »

That's good news.

So the card that was in was formatted exFAT , not FAT32?
I wonder why they chose a 32Gb - perhaps they are not confident in their declaration that it now supports 256Gb ??

Are you saying that they can see and modify the contents of your XT when it is plugged in to Explore ?? I suspected, but didn't know.

Anyway - it is all fixed. Good to get a positive result from Tech Support.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
CollingsBob
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Canada

Re: 396 can’t find SD card

Post by CollingsBob »

The 32gb was chosen by me as being the smallest in a case of 128 & 256 gig cards. No, they didnt “see” the contents of my 396, what they saw was a list of the maps that I had purchased, and they deleted the permission for me to download the oldest one from their server - it is no longer available to me to download.
Yes..a very positive outcome.
Certified JB Welder