Smartphone Notifications

Having Garmin zumo XT problems? there is loads of help and advice in this forum
Yoyo
Posts: 9
Joined: 21 Mar 2021 22:06
Been liked: 3 times
Great Britain

Smartphone Notifications

Post by Yoyo »

Hi, I've just bought an XT after years of using 660 and I'm impressed with the speed and quality but I can't get any Smartphone notifications from my Huawei P30. I can receive calls but there are no email /SMS alerts.

I've watched loads of review videos but most of them contain iPhone rather android devices. What I have seen is a Smartphone notifications tab in the phone section of the Bluetooth menu but I don't have this. I have all of the notifications ticked in Garmin Drive, if I open the Drive menu on the XT it states notifications can be selected in the drive app.

Any ideas? I'm not likely to use the feature and could well turn it off but I want to make sure every works as it should.
Thanks.
Hati
Posts: 76
Joined: 25 Dec 2019 22:12
Has liked: 2 times
Been liked: 15 times
Australia

Re: Smartphone Notifications

Post by Hati »

The settings are on the XT as to what should be allowed to show on the screen. I don't have mine handy to tell you the exact location, but I just went through that the other day. You can choose between calls, missed calls, text messages, email etc. to be notified for.
User avatar
simoncrewe
Posts: 165
Joined: 27 Sep 2019 15:45
Has liked: 36 times
Been liked: 29 times
Great Britain

Re: Smartphone Notifications

Post by simoncrewe »

Yoyo wrote: 22 Mar 2021 06:51 Hi, I've just bought an XT after years of using 660 and I'm impressed with the speed and quality but I can't get any Smartphone notifications from my Huawei P30. I can receive calls but there are no email /SMS alerts.

I've watched loads of review videos but most of them contain iPhone rather android devices. What I have seen is a Smartphone notifications tab in the phone section of the Bluetooth menu but I don't have this. I have all of the notifications ticked in Garmin Drive, if I open the Drive menu on the XT it states notifications can be selected in the drive app.

Any ideas? I'm not likely to use the feature and could well turn it off but I want to make sure every works as it should.
Thanks.
Smartphone notifications need to be set on the phone not the XT - not very intuitive.
I have my Huawei in front of me:
Open the drive app on the phone
Top right hand corner click on the 'gear wheel' symbol
Then click on 3rd item down 'smart notifications'

Phone needs to have bluetooth enabled to XT & 'data' switched on

Good luck
Yoyo
Posts: 9
Joined: 21 Mar 2021 22:06
Been liked: 3 times
Great Britain

Re: Smartphone Notifications

Post by Yoyo »

Thanks for the replies, In the Drive App I have all of the permissions ticked, when I go to Smart Notifications on the XT and click the tools Icon I get a tip: You can select which notifications to receive using tue Garmin Drive app settings.

I've hopefully attached a couple of pics.
You do not have the required permissions to view the files attached to this post.
Yoyo
Posts: 9
Joined: 21 Mar 2021 22:06
Been liked: 3 times
Great Britain

Re: Smartphone Notifications

Post by Yoyo »

What I don't have is the Smartphone Services button on the XT, I've grabbed a screen shot off YouTube.
You do not have the required permissions to view the files attached to this post.
User avatar
simoncrewe
Posts: 165
Joined: 27 Sep 2019 15:45
Has liked: 36 times
Been liked: 29 times
Great Britain

Re: Smartphone Notifications

Post by simoncrewe »

Yoyo wrote: 22 Mar 2021 16:35 What I don't have is the Smartphone Services button on the XT, I've grabbed a screen shot off YouTube.
It is either phone specific or the function has changed with the software update - probably worth giving Garmin a call. Sadly the knowledge of Garmin support here in the UK is seriously lacking, it as if they have not got a clue what they are speaking about!
Yoyo
Posts: 9
Joined: 21 Mar 2021 22:06
Been liked: 3 times
Great Britain

Re: Smartphone Notifications

Post by Yoyo »

simoncrewe wrote: 22 Mar 2021 16:51
Yoyo wrote: 22 Mar 2021 16:35 What I don't have is the Smartphone Services button on the XT, I've grabbed a screen shot off YouTube.
Sadly the knowledge of Garmin support here in the UK is seriously lacking, it as if they have not got a clue what they are speaking about!
That's not so good! I'll have to give them a try. Thanks for the replies.
Milu23771
Posts: 53
Joined: 27 Nov 2020 22:04
Has liked: 1 time
Been liked: 8 times
Italy

Re: Smartphone Notifications

Post by Milu23771 »

At first I also had problems with notifications, i.e. they worked when XT-phone pairing just happened, then at the first disconnection of one device from the other, all to be redone, delete device, re-pair again, to have notifications until the next disconnection . I solved it by leaving Drive always running in the background on the phone. Since then, even if I disconnect or turn off one of the two devices, as soon as they reconnect via bluetooth, the notifications reappear. Try and good luck. Hi
Yoyo
Posts: 9
Joined: 21 Mar 2021 22:06
Been liked: 3 times
Great Britain

Re: Smartphone Notifications

Post by Yoyo »

Thanks for this but sadly I can't get notifications to start at all, I've deleted the pairing on both the phone and XT multiple times, deleted and reinstalled Drive more than once but nothing is bringing the Smartphone Notifications menu in the XT.

I only have one Bluetooth connection on the phone to the XT but I've seen iPhones have 2 connections showing in the phones BT menu, does everyone have this or is it an iPhone only function?
cr0100
Posts: 53
Joined: 21 Apr 2020 16:59
Has liked: 2 times
Been liked: 13 times
United States of America

Re: Smartphone Notifications

Post by cr0100 »

It's not iPhone-specific, but my understanding is that one is a persistent "bluetooth low energy" connection to just keep the two devices in touch with each other, and the other is the connection that actually transfers data/music/etc. Does your phone have Bluetooth 5.0 capability? If not, that might be part of the issue. I'm not an expert, I'm going from what I think I know inside my head. :-)

EDIT: I just Googled, and your phone does do BT5.0 so... I have no idea. I'm sorry!

Who is online

Users browsing this forum: CommonCrawl [Bot], TripleThreat719 and 0 guests