Basecamp Startup Error

[VA3TWT]

Good day;
I get the following error when I start Basecamp (latest version):

"There was a problem communicating with the Zumo XT
An error occured while reading the following file(s):
gpx/current.gpx"

Anybody know what I did wrong and/or how to correct this error?

Thanks for any and all help;
Gord

[sussamb]

Did I answer this elsewhere? Anyway the solution is just delete the file

[VA3TWT]

Any hint as to where the file is that needs to be deleted? I don't see a gpx folder or current.gpx file. Using Windows 10.

[sussamb]

It's in the GPX folder on your Zumo

[mzeist]

on my windows 10 its in: This PC\zūmo XT\Internal Storage\GPX

[ondras76]

I have the same problem and the solution with delete the GPX file in Zumo doesn't help

[rbentnail]

I've always had better luck with the 595 by having the computer do one thing at a time. I open BaseCamp and wait. It's a slow process. After a few minutes I plug my device in and wait again. It's an even slower process this time. Sometimes it can take upwards of 6 to 8 minutes for everything to work correctly.

[ondras76]

Thank you, but still the same. Crash after the Zumo is connected.

[ondras76]

so i found a solution. Helped to delete POI directory in ZumoXT.

[Stu]

I am also getting this error and have tried the suggestions here but nothing seems to work!