Basecamp Startup Error

For any questions and tips and tricks on how to use Basecamp for PC then please post in this section.
VA3TWT
Posts: 47
Joined: Wed May 30, 2018 4:16 pm
Has liked: 25 times
Been liked: 2 times
Canada

Basecamp Startup Error

Post by VA3TWT »

Good day;
I get the following error when I start Basecamp (latest version):

"There was a problem communicating with the Zumo XT
An error occured while reading the following file(s):
gpx/current.gpx"

Anybody know what I did wrong and/or how to correct this error?

Thanks for any and all help;
Gord
Zumo 595LM
2010 GL1800 Goldwing
sussamb
Posts: 1713
Joined: Mon Apr 23, 2018 1:06 pm
Has liked: 306 times
Been liked: 353 times
Great Britain

Re: Basecamp Startup Error

Post by sussamb »

Did I answer this elsewhere? Anyway the solution is just delete the file
VA3TWT
Posts: 47
Joined: Wed May 30, 2018 4:16 pm
Has liked: 25 times
Been liked: 2 times
Canada

Re: Basecamp Startup Error

Post by VA3TWT »

Any hint as to where the file is that needs to be deleted? I don't see a gpx folder or current.gpx file. Using Windows 10.
Zumo 595LM
2010 GL1800 Goldwing
sussamb
Posts: 1713
Joined: Mon Apr 23, 2018 1:06 pm
Has liked: 306 times
Been liked: 353 times
Great Britain

Re: Basecamp Startup Error

Post by sussamb »

It's in the GPX folder on your Zumo
User avatar
mzeist
Posts: 116
Joined: Fri Apr 27, 2018 8:52 am
Location: Zeist, the Netherlands
Has liked: 33 times
Been liked: 31 times
Netherlands

Re: Basecamp Startup Error

Post by mzeist »

on my windows 10 its in: This PC\zūmo XT\Internal Storage\GPX
Groet, Marcel.
ST1300 - Etrex Vista, 60CS, Co300, SPIII, SP2610, Nuvi760, Zumo660, Or650, Nuvi3590, Zumo590/5, Zumo XT
ondras76
Posts: 7
Joined: Wed Mar 31, 2021 10:15 am
Czech Republic

Re: Basecamp Startup Error

Post by ondras76 »

I have the same problem and the solution with delete the GPX file in Zumo doesn't help :(
rbentnail
Posts: 874
Joined: Mon Jun 18, 2018 10:14 am
Location: North Carolina USA
Has liked: 91 times
Been liked: 194 times
United States of America

Re: Basecamp Startup Error

Post by rbentnail »

I've always had better luck with the 595 by having the computer do one thing at a time. I open BaseCamp and wait. It's a slow process. After a few minutes I plug my device in and wait again. It's an even slower process this time. Sometimes it can take upwards of 6 to 8 minutes for everything to work correctly.
Russ B. Zumo 595 & XT
2007 & 2013 USA Yamaha FJR1300A
ondras76
Posts: 7
Joined: Wed Mar 31, 2021 10:15 am
Czech Republic

Re: Basecamp Startup Error

Post by ondras76 »

Thank you, but still the same. Crash after the Zumo is connected. :(
ondras76
Posts: 7
Joined: Wed Mar 31, 2021 10:15 am
Czech Republic

Re: Basecamp Startup Error

Post by ondras76 »

so i found a solution. Helped to delete POI directory in ZumoXT.
Stu
Site Admin
Posts: 962
Joined: Sun Apr 22, 2018 9:38 pm
Location: Hull, UK
Has liked: 398 times
Been liked: 212 times
Great Britain

Re: Basecamp Startup Error

Post by Stu »

I am also getting this error and have tried the suggestions here but nothing seems to work!
Post Reply