Adobney wrote: ↑12 May 2018 09:30
sussamb wrote: ↑12 May 2018 08:43
OK, your device definitely should have a NT map and not NTU, so how you've got the 2013 NTU map is a mystery. Did you buy the device as new or was it second hand?
I had no trouble installing the map offered by Express to a cloned device so it should be working for you. Now you've deleted the two xml files and let your device recreate one try Express again and see what happens.
It came with the bike which was 2nd hand, so yes it is a 2nd hand zumo. sorry for not mentioning that earlier.
But the guy had only ridden about 2000 miles in 2 years, so I kinda figured he wouldn't have messed up the Zumo.
Right now I have just the one freshly created garmindevice.xml file and I've reconnected the zumo to the PC, but Garmin Express still shows up the 2018 NT map, as if that is installed.
could there be something wrong with my Garmin Express install? I just installed it to the default file location.
Then I suspect he loaded a pirated map, it shouldn't have a NTU map on it. As for Express reporting you're up to date what do you see when you click on Map Options? You should see a reinstall option. Try that.
Alternatively search for all files ending in img. Delete all but gmapbmap.img. Then try Express again. Note that the main map is in the hidden .system folder, and supplementary ones should be in a folder named Map. There is a Map folder on your card so delete everything in it also.
In order to see the hidden .system folder on your Zumo you need to make Folder View Option changes in Windows as follows:
Windows 8 and 10:
1) Open the Control Panel. (Right click on the Windows square in the bottom left of your computer screen. Select Control Panel and click on it.)
2) Inside Control Panel, click on "Appearance and Personalization", then "Folder Options" or “File Explorer Options". This will open the File Explorer Options window.
3) Inside the File Explorer Options window, click on the "view" tab.
Select "Show hidden files, folders, and drives"
Remove check mark for “Hide Empty Drives”
Remove check mark for “Hide protected operating system files” (Recommended)”
1) Open Windows Explorer and select Organise, Folder and Search Options
2) Click the View tab.
3) Uncheck ‘Hide protected operating system files.
4) Check ‘Show hidden files, folders and drives’