Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Having Garmin zumo XT problems? there is loads of help and advice in this forum
semiroundel
Posts: 9
Joined: 01 Aug 2021 16:18
Has liked: 2 times
Been liked: 1 time
Spain

Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by semiroundel »

Hi all, I last used my Zumo XT a month or two back and it appeared the battery inside had drained. When I plugged it in, it started doing all sorts of weird things including the display showing all those lines, worse still, the display is stuck at 40% and even if I drag the slider to 100%, nothing changes.
Also, it seems to behave very strangely on Garmin Express, sometimes it can be found, other times not.
I somehow managed to find some sort of bootloader screen that appears to hace a recovery option (see second photo) how do I get that back again?
Is it bricked? I'm leaving on 4 week trip in week and a half and need it to navigate.
Please help guys.
Attachments
20230521_151648.jpg
20230521_151648.jpg (530.09 KiB) Viewed 3444 times
20230521_161458.jpg
20230521_161458.jpg (403.2 KiB) Viewed 3444 times
danham
Posts: 307
Joined: 13 Jul 2018 14:25
Location: Cape Cod, MA
Has liked: 99 times
Been liked: 94 times
United States of America

Re: Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by danham »

A common situation is failing to turn the XT all the way off before putting it away. This will drain the battery as it is in sleep mode, not powered off. If this is what happened, you need to fully charge the battery before attempting any other fix.

-dan
Zumo XT, 660, nuvi 760 and many retired units dating back to the GPS III+
2018 Kawasaki Ninja H2 SX SE
Oop North John
Subscriber
Posts: 341
Joined: 27 Jul 2018 10:27
Location: UK
Has liked: 99 times
Been liked: 52 times
Great Britain

Re: Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by Oop North John »

When you're charging it, is it with a charger that gives out a couple of amps?
semiroundel
Posts: 9
Joined: 01 Aug 2021 16:18
Has liked: 2 times
Been liked: 1 time
Spain

Re: Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by semiroundel »

I normally wait for the red 'off' button, but coulkd be mistaken.
Yes, a couple of amps, and also on the bike itself (I wired the connector straight to battery) as some have said that fixes things.
Battery is about 85% charged and it still shows streaks, apart from seeming to work ok
semiroundel
Posts: 9
Joined: 01 Aug 2021 16:18
Has liked: 2 times
Been liked: 1 time
Spain

Re: Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by semiroundel »

I just found out that I bought it in July 2021, having a two year guarantee means it's going back to Sportsbikeshop, but now I have to buy another as I won't get it back until after my trip. The XT2 beckons.
User avatar
lkraus
Subscriber
Posts: 444
Joined: 24 Aug 2020 14:36
Location: Central Ohio
Has liked: 58 times
Been liked: 139 times
United States of America

Re: Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by lkraus »

If you have not yet packed it up and shipped it back, you can try a reset:viewtopic.php?p=14690#p14690
____________________________________
2006 R1200RT
Galaxy S10<>Zumo XT<>Sena 20S
semiroundel
Posts: 9
Joined: 01 Aug 2021 16:18
Has liked: 2 times
Been liked: 1 time
Spain

Re: Display and other weird things going on, URGENT Zumo needed in 1 1/2 weeks!

Post by semiroundel »

Thanks, tried that, there's just a fault with the screen.
It went back, now have a XT2, what a nightmare, it's nothing like the XT in terms of usability-so much more complicated.