Wrong map on Zumo 390

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saints7
Posts: 2
Joined: 23 May 2022 19:37
Great Britain

Wrong map on Zumo 390

Post by saints7 »

Hi everyone.

I've searched but can't seem to find a solution so I hope someone may be able to help me.

I've just updated - or tried to - my old Zumo 390 LM which had European maps on which included GB and Ireland.

After going through the Express update process it now has CN Europe NTU - 2023.10 Central and Eastern Europe installed.

For GB, there is now no street level detail and it seems to be just a very basic base map.(Previous updates worked fine as did another update to my later Zumo 395).

Express is only allowing me to reinstall the map that is on the device which is now the wrong one.

Any idea how I can reload the original map that it came with or at least choose to install the GB and Ireland part to make it useable?

Thanks in advance...
sussamb
Posts: 1294
Joined: 23 Apr 2018 13:06
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Great Britain

Re: Wrong map on Zumo 390

Post by sussamb »

Afraid the latest Express has a bug in it, hopefully Garmin will issue a fix shortly.
saints7
Posts: 2
Joined: 23 May 2022 19:37
Great Britain

Re: Wrong map after update on Zumo 390

Post by saints7 »

Been on to Garmin UK support this morning.

Apparently it's a known issue with the Zumo 390 - it seems they have no idea yet when or how a fix will be made unfortunately.

I'll update this thread when I know more.
sussamb
Posts: 1294
Joined: 23 Apr 2018 13:06
Has liked: 112 times
Been liked: 249 times
Great Britain

Re: Wrong map on Zumo 390

Post by sussamb »

Not just the 390 ...

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