Try this but bear in mind it will delete everything off the zumo so if you can use express to make a back up of any favouritesAlanopilota wrote: ↑09 Jan 2022 21:16 Stu, thanks.
My son has been helping with his laptop and Garmin express but…..we still don’t know how to do the full factory reset…..do you know how ?
Master Reset
Step 1
Turn off the Zumo and disconnect any power cable from the unit.
Step 2
Hold down your finger in the lower-right corner of the screen.
Step 3
Hold the "Power" button, releasing it only after the Zumo turns on.
Step 4
Release your finger from the lower-right corner of the screen after a "Do you really want to erase all user data?" message appears.
Step 5
Tap "Yes."