Map install to PC locked, again, but solution found.

User avatar
Peobody
Subscriber
Posts: 1371
Joined: 20 Apr 2021 13:33
Location: North Carolina USA
Has liked: 102 times
Been liked: 292 times
United States of America

Map install to PC locked, again, but solution found.

Post by Peobody »

I just updated my XT with map CN North America NT 2022.25 and the installed it to the PC but it ended up being locked in Basecamp (GE 7.9.1.0). I tried again running GE as administrator but it was still locked. I elevated my user privileges to Administrator then tried again and this time it was unlocked. I have vented about this before and feel the need to do it again so here goes...

It is absolutely ridiculous that map installs to the PC are user specific and require admin privileges in order to install unlocked!

Wish I felt better.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
jbeevers
Posts: 4
Joined: 12 Jun 2018 22:29
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by jbeevers »

I have the same issue and am pleased you have found a work around.
I am not very tech savvy and could do with a bit of help on how to go about what you did.
Any help would be most appreciated.
Thanks
jfheath
Posts: 2365
Joined: 19 Oct 2019 16:17
Location: West Yorkshire, Uk
Has liked: 296 times
Been liked: 641 times
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by jfheath »

There are a lot of programs which need to be run as administrator - often just for installation - as it needs to be able to write to areas that normal users are prevented from accessing.

Load the installer, save it somewhere, right click and select Run As Administrator is the usual way around this. I don't know if this is what @Peobody did. Maybe he will be along again to reveal his tricks.
Have owned Zumo 550, 660 == Now have Zumo XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes)

Zumo 590, 595 & Basecamp pdf link
Zumo XT & BC Link


Today, I discovered something really important. I found another way that doesn't work.
User avatar
Peobody
Subscriber
Posts: 1371
Joined: 20 Apr 2021 13:33
Location: North Carolina USA
Has liked: 102 times
Been liked: 292 times
United States of America

Re: Map install to PC locked, again, but solution found.

Post by Peobody »

Back when I first encountered problems with both Garmin Express and Basecamp I identified that admin permissions were required but it also appeared that the installation was user specific (eg: if you installed it as the Admin user then tried to run when logged in as a standard user it they wouldn't work correctly). My solution was to temporarily elevate my standard user to an admin, do the installation logged in a me, and then demote my user back to standard. I believe the key is to be logged in as the user who will be using GE and Basecamp AND for that user to have admin privileges while doing any Garmin related installs, updates, or maps to PC. A ridiculous expectation by Garmin, especially for getting maps to a PC in an unlocked state.

Note: An unknown to me is whether starting GE with "Run as administrator" and then doing the map to PC transfer would result in an unlocked map.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
sussamb
Posts: 1743
Joined: 23 Apr 2018 13:06
Has liked: 323 times
Been liked: 360 times
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by sussamb »

I had an issue with a map update recently with BaseCamp reporting the map as locked, first time in over 10 years. Traced the issue to a Windows update that had changed the permissions on a folder used by Garmin, had to go into folder properties and change it from read only as it was preventing Express from installing the necessary unlock codes.
jfheath
Posts: 2365
Joined: 19 Oct 2019 16:17
Location: West Yorkshire, Uk
Has liked: 296 times
Been liked: 641 times
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by jfheath »

I had a problem once trying to install maps to a different folder from the one that Basecamp was expecting. (Basically, I don't like my stuff on Drive C if it isn't a program).

It seems that Basecamps solution to that was to create a shortcut in the folder where the map should have been installed to the folder where it actually was installed. So when Basecamp went looking for the filename, it found the shortcut instead and it was happy with that. Something like that.

But when I came to try it, it didn't work. Something must have changed and eversince, I have only ever installed maps where it expects me to install them - even if there is an option to change the installation path.
Have owned Zumo 550, 660 == Now have Zumo XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes)

Zumo 590, 595 & Basecamp pdf link
Zumo XT & BC Link


Today, I discovered something really important. I found another way that doesn't work.
sussamb
Posts: 1743
Joined: 23 Apr 2018 13:06
Has liked: 323 times
Been liked: 360 times
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by sussamb »

If you want to move maps JaVaWa's GMTK program will do that for you.

https://www.javawa.nl/gmtk_en.html
jbeevers
Posts: 4
Joined: 12 Jun 2018 22:29
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by jbeevers »

Thank you all for your suggestions.
I am confused by terms like "load the installer" and also could do with more help on the file used by Garmin changed to read only. Which file please?
Raf
Posts: 97
Joined: 22 Feb 2022 18:18
Has liked: 14 times
Been liked: 3 times
Italy

Re: Map install to PC locked, again, but solution found.

Post by Raf »

jbeevers wrote: 06 Jan 2022 20:41 the file used by Garmin changed to read only. Which file please?
I'm interested in knowing too
sussamb
Posts: 1743
Joined: 23 Apr 2018 13:06
Has liked: 323 times
Been liked: 360 times
Great Britain

Re: Map install to PC locked, again, but solution found.

Post by sussamb »

Can't recall now, but just check all your Garmin folders.