Zumo 550 Will Not Start Up

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carolinarider09
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Zumo 550 Will Not Start Up

Post by carolinarider09 »

Just put the 550 in the mount and nothing happened, would not start.

Have not used it for a week and was wondering if maybe I left it on some how.

Have it plugged into the computer now to see if I can charge the battery but don't remember if I can charge it using the USB connection.

Any thoughts?
electro_handyman
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Re: Zumo 550 Will Not Start Up

Post by electro_handyman »

It should charge from either the USB connection, or from the mount(if it is powered).
Of course if your battery is literally toasted, the 550 most likely won't boot as long as the battery is connected internally.
carolinarider09
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Re: Zumo 550 Will Not Start Up

Post by carolinarider09 »

Thanks. That is what I thought as well.

Well give it 24 hours and then see if the Palm Dr can make it whole again.
jfheath
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Re: Zumo 550 Will Not Start Up

Post by jfheath »

Try taking the battery out and leaving it out for a while.
Sorry - I cannot remember how long 'a while' was when that happened to me - but however long it was, it worked.
ST1300A9 - Currently: Zumo 590/5 and Zumo XT - Previous: Zumo 550 and Zumo 660.
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carolinarider09
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Re: Zumo 550 Will Not Start Up

Post by carolinarider09 »

jfheath wrote: 21 Jun 2021 13:34 Try taking the battery out and leaving it out for a while.
Sorry - I cannot remember how long 'a while' was when that happened to me - but however long it was, it worked.
Yep that did it.

I sent a note to Chris Short at Palm DR asking about sending it in for repair. He sent me the following to try first.

First do a reset, momentarily press the "+" and power button at the same time, then press the power button to turn it on. If this does not work remove the battery for a minute or two, put it back in and try the power button again

I left the battery out for about two plus minutes, re-installed and pushed the power button. It started up and showed one bar on the battery. I have placed it back in the cradle, powered down but with power to the cradle to see if that will charge the batter.
MSTOCK27370
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Re: Zumo 550 Will Not Start Up

Post by MSTOCK27370 »

carolinarider09 wrote: 21 Jun 2021 17:11
Yep that did it.
............

I left the battery out for about two plus minutes, re-installed and pushed the power button. It started up and showed one bar on the battery. I have placed it back in the cradle, powered down but with power to the cradle to see if that will charge the batter.
I don't know why it happens, but my 550 would do the same thing every once in a while. I knew that the battery was fully charged, but press the power button and nothing would happen. I just started keeping the bit to unscrew the battery right next to the security screwdriver. You just have to remove the battery for a couple of seconds and it clears whatever is wrong.
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