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Wrong map on Zumo 390

Posted: Mon May 23, 2022 7:46 pm
by saints7
Hi everyone.

I've searched but can't seem to find a solution so I hope someone may be able to help me.

I've just updated - or tried to - my old Zumo 390 LM which had European maps on which included GB and Ireland.

After going through the Express update process it now has CN Europe NTU - 2023.10 Central and Eastern Europe installed.

For GB, there is now no street level detail and it seems to be just a very basic base map.(Previous updates worked fine as did another update to my later Zumo 395).

Express is only allowing me to reinstall the map that is on the device which is now the wrong one.

Any idea how I can reload the original map that it came with or at least choose to install the GB and Ireland part to make it useable?

Thanks in advance...

Re: Wrong map on Zumo 390

Posted: Tue May 24, 2022 7:00 am
by sussamb
Afraid the latest Express has a bug in it, hopefully Garmin will issue a fix shortly.

Re: Wrong map after update on Zumo 390

Posted: Tue May 24, 2022 10:59 am
by saints7
Been on to Garmin UK support this morning.

Apparently it's a known issue with the Zumo 390 - it seems they have no idea yet when or how a fix will be made unfortunately.

I'll update this thread when I know more.

Re: Wrong map on Zumo 390

Posted: Tue May 24, 2022 12:43 pm
by sussamb
Not just the 390 ...