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Errors with Basecamp

Posted: Sun Jul 04, 2021 2:56 pm
by larryg
I'm planning a road trip, in the car, and will be using the Zumo XT with the Garmin auto mount.

I have Basecamp set for "Driving". BaseCamp 4.7.4, and the XT is ver 6.20.

I'm still getting "there was a problem connecting with the Zumo" errors, but it does connect and I can transfer routes to it. But some things that I don't understand cropped up:

1. Although I have identical maps on the Zumo, and Basecamp, it says I don't and re-calculates when I send a route to Internal Storage.
(see attached jpg,showing the error, and Map Install verifying that I have identical maps. (and I have that map checked in the Zumo) .

2. When checking the routes on Zumo, (which defaults to Motorcycle mode when unplugged), some of the routes come up bad - wrong trip distance & time, route off road (straight lines), etc. But I found that if I switch the Zumo to Auto mode in the Trip Planner, it will recalculate and then the route looks good in preview. So I guess this isn't a problem, but hope this might help someone else.

I would appreciate anyone's thoughts on this, thank you...

( Since I will be on the road for the next two weeks, I won't be able to respond to any posts during that time).
Basecamp Map Error.JPG
Basecamp Map Error.JPG (76.84 KiB) Viewed 532 times

Re: Errors with Basecamp

Posted: Mon Jul 05, 2021 9:32 am
by colirv
Before transferring you need to (a) set both Basecamp and XT to the same profile, be it Motorcycle or Driving, and (b) in Basecamp, untick all the boxes in Edit/Options/Device Transfer.