Zumo User Manual Downloads

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radarusa
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Zumo User Manual Downloads

Post by radarusa » Wed Jun 13, 2018 11:36 am

Hello, Is anyone else having any problems downloading any Zumo Manuals? I have been trying to download the Zumo 595 manual, the browser just sits and spins, can not dowmload, anyone else have the same issue?

Thanks

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alan sh
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Re: Zumo User Manual Downloads

Post by alan sh » Thu Jun 14, 2018 9:27 am

Works fine for me using Firefox.

Alan
Alan
Owner of 2 Zumo 660's and 2 bikes

Stu
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Re: Zumo User Manual Downloads

Post by Stu » Thu Jun 14, 2018 9:29 pm

@radarusa we will carry on conversation on here rather than pm as others could contribute if need be

How long are you waiting after clicking to download the manual? Wondering if it could be slow connection with you been in the USA and the server in the UK!

Also what browser are you using? Could you try another to see if it's a browser issue

Also any pop up blockers active?

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dave726
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Re: Zumo User Manual Downloads

Post by dave726 » Fri Jun 15, 2018 12:53 am

Maybe a link for US users would be better.
USA_Garmin_Site zumo 595 Manual

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Re: Zumo User Manual Downloads

Post by Stu » Fri Jun 15, 2018 9:48 am

dave726 wrote:
Fri Jun 15, 2018 12:53 am
Maybe a link for US users would be better.
USA_Garmin_Site zumo 595 Manual
While that may work it doesn't resolve the issue of not being able to download from the forum :)

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Re: Zumo User Manual Downloads

Post by radarusa » Fri Jun 15, 2018 10:40 am

Sure, ok, the link dave726 provided works just fine. I am using chrome and have checked the settings several times, I have also allowed this forum in all chrome settings. I tried explorer and the same thing happens, after clicking the link the browser just sits there and does nothing, the little icon just spins, I am not sure how long it will spin as I usually stop it about 5 minutes after it starts.

Thanks

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Re: Zumo User Manual Downloads

Post by Stu » Sun Jun 17, 2018 9:16 pm

can anyone else in the USA let me know if they are having trouble downloading the manuals from the forum?

http://www.zumouserforums.co.uk/viewtopic.php?f=12&t=33

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Re: Zumo User Manual Downloads

Post by dave726 » Mon Jun 18, 2018 1:51 am

For me, the manual starts the pdf reader after downloading in just a few seconds from either your server or the Garmin USA server. But I'm on an 80mbps fiber link. My Ping times are also low.

Another thing to try:
Right-click, select Save Target As and see if both locations save the file easily. That could indicate a problem with the pdf reader for your browser. But it wouldn't explain why the Garmin server works and ZumoUserForums doesn't

See how responsive your link to each server is:
PS C:\Users\dave817> ping www.zumouserforums.co.uk

Pinging zumouserforums.co.uk [87.76.30.87] with 32 bytes of data:
Reply from 87.76.30.87: bytes=32 time=116ms TTL=49
Reply from 87.76.30.87: bytes=32 time=122ms TTL=49
Reply from 87.76.30.87: bytes=32 time=115ms TTL=49
Reply from 87.76.30.87: bytes=32 time=114ms TTL=49

Ping statistics for 87.76.30.87:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 122ms, Average = 116ms
///////////////////////////////////////////////////////
PS C:\Users\dave817> ping www.garmin.com

Pinging e3664.b.akamaiedge.net [23.202.233.25] with 32 bytes of data:
Reply from 23.202.233.25: bytes=32 time=10ms TTL=56
Reply from 23.202.233.25: bytes=32 time=11ms TTL=56
Reply from 23.202.233.25: bytes=32 time=10ms TTL=56
Reply from 23.202.233.25: bytes=32 time=10ms TTL=56

Ping statistics for 23.202.233.25:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 11ms, Average = 10ms
PS C:\Users\dave817>

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Re: Zumo User Manual Downloads

Post by Stu » Mon Jun 18, 2018 11:17 am

Thanks @dave726

Ping times will be pretty high compared to a USA based server as long as the forum is not overly slow then things should be fine

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