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Software 6.10

Posted: Tue Jun 24, 2025 7:29 pm
by Oop North John
Anybody been brave enough to install it yet?

Re: Software 6.10

Posted: Tue Jun 24, 2025 7:47 pm
by Dutchgixxer
Its fine

Re: Software 6.10

Posted: Sat Jun 28, 2025 4:29 pm
by Oop North John
Has anyone with 6.10 installed had Bluetooth problems?

A few times today the sound disappeared, only to reappear briefly and occasionally. Turning off the helmets Bluetooth seemed to resolve it. But then it happened again today. No changes to the XT2 / helmet / phone other than 6.10.

Re: Software 6.10

Posted: Sun Jun 29, 2025 7:46 pm
by Lk77
hi everyone, updated to 6.10 and now all the POI loaded via POILOADER are no more working, or better, only sound without the icons.
Already did a full reset but they are still not working. Tomorrow I will try to contact Garmin customer service ...

Re: Software 6.10

Posted: Mon Jun 30, 2025 8:32 am
by turbo19
Lk77 wrote: Sun Jun 29, 2025 7:46 pm hi everyone, updated to 6.10 and now all the POI loaded via POILOADER are no more working, or better, only sound without the icons.
Already did a full reset but they are still not working. Tomorrow I will try to contact Garmin customer service ...
I received a reply from Garmin customer service today. The POI issue is under investigation, but they can't give a timeframe for when it will be fixed. We'll have to wait, hopefully not for too long. :cry:

Re: Software 6.10

Posted: Tue Jul 01, 2025 10:59 am
by TheoTiger
Lk77 wrote: Sun Jun 29, 2025 7:46 pm hi everyone, updated to 6.10 and now all the POI loaded via POILOADER are no more working, or better, only sound without the icons.
Already did a full reset but they are still not working. Tomorrow I will try to contact Garmin customer service ...
I downgraded my XT2 to version 5.40. The custom GPI file created with POI Loader does show a custom icon when you click on the “i”.
However, when I drive past that location, nothing happens — no icon and no sound.
I have reported this issue to GARMIN in the Netherlands.

Re: Software 6.10

Posted: Tue Jul 01, 2025 5:38 pm
by Lk77
TheoTiger wrote: Tue Jul 01, 2025 10:59 am
Lk77 wrote: Sun Jun 29, 2025 7:46 pm hi everyone, updated to 6.10 and now all the POI loaded via POILOADER are no more working, or better, only sound without the icons.
Already did a full reset but they are still not working. Tomorrow I will try to contact Garmin customer service ...
I downgraded my XT2 to version 5.40. The custom GPI file created with POI Loader does show a custom icon when you click on the “i”.
However, when I drive past that location, nothing happens — no icon and no sound.
I have reported this issue to GARMIN in the Netherlands.
I downgraded to 5.40 too, waiting for a fixed software

Re: Software 6.10

Posted: Thu Jul 03, 2025 6:53 pm
by chrisna
Hi guys,
I also have the problem with the lost icons. I was in discussion with the german support but it sees that they don't think they have to do anything as the POI loader is not supported since 2013. They didn't get the point that the problems are caused by the new update.
Hopefully you are right and the other colleagues are working to fix it.
In the meantime I would also like to downgrade. Can you tell me how to do that?

Re: Software 6.10

Posted: Thu Jul 03, 2025 8:45 pm
by Lk77
chrisna wrote: Thu Jul 03, 2025 6:53 pm Hi guys,
I also have the problem with the lost icons. I was in discussion with the german support but it sees that they don't think they have to do anything as the POI loader is not supported since 2013. They didn't get the point that the problems are caused by the new update.
Hopefully you are right and the other colleagues are working to fix it.
In the meantime I would also like to downgrade. Can you tell me how to do that?
Check this 😀
https://zumouserforums.co.uk/viewtopic. ... 215#p26215

Re: Software 6.10

Posted: Wed Jul 09, 2025 8:11 am
by turbo19
Hello,

I've been traveling in France for a week and my device is rebooting every two hours.

I think it's something with the new software because with the 5.40 I didn't get any errors. Is this happening to anyone else?

:cry: