Garmin Tread App. Latest update has no route planner. Now what?

For help and advice on the Garmin Zumo XT2.
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Sean OZ
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Garmin Tread App. Latest update has no route planner. Now what?

Post by Sean OZ »

G'Day everyone. First post for me here.

I have just purchased a new Zumo XT2, (It won't arrive in the mail for a couple of days yet) and as far as I can tell, the Tread App is a necessary part of being able to plan a routes and synch to the XT2. I have today downloaded the latest version of the Tread app to my iPhone, Version 2.08.29 released 2 weeks ago. All the garmin support pages and online videos, say that you first must use the on screen "Route Planner Icon" The problem is that there is no Route Planner Icon in the latest version!

I see that I can place way points and search for an address and use satellite imagery, but that's all it does.

I've deleted and reinstalled the Tread App for iPhone 3 times now and there is still no Route Icon on the screen. Support links go nowhere, and as all the support videos show the route icon being used, their also useless!


Attachment is a screenshot from iPhone, of all that you see when the Tread App is opened.

Any Ideas I what I might be doing wrong?
Thanks'
Sean.
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Last edited by Sean OZ on Fri Mar 15, 2024 8:51 am, edited 1 time in total.
Zumek
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Re: Garmin Tread App. Latest update has no route planner. Now what?

Post by Zumek »

Stupid question - yout Zumo XT2 is paired with Tread app (using app menu to add Zumo to it)?
Last edited by Zumek on Fri Mar 15, 2024 8:41 am, edited 1 time in total.
Sean OZ
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Re: Garmin Tread App. Latest update has no route planner. Now what?

Post by Sean OZ »

Thanks for the reply Zumek

! I haven't actually received the XT2 unit yet (should be here in a couple of days) I've just been trying to familiarize myself with the Tread App. Perhaps once it's paired to the XT2 unit, it will provide me with the "Route" icon. (fingers crossed!) Guess I'll have to wait and see how it goes. Will post back here how it goes. 8-)
Zumek
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Re: Garmin Tread App. Latest update has no route planner. Now what?

Post by Zumek »

I just checked new version on iPad Air - there is no routing option available without device paired/connected. But group riding works without any Garmin device - you can join group ride on your phone and see my location: https://tread.automotive.garmin.com/gro ... ode=KHXLTJ
Sean OZ
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Re: Garmin Tread App. Latest update has no route planner. Now what?

Post by Sean OZ »

Thanks again Zumek!
Hopefully the app just needs to be paired with the XT2 when it arrives to give me the option of route planning in the Tread App.

Thanks' mate for checking out things using your iPad!
duckkarl
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Re: Garmin Tread App. Latest update has no route planner. Now what?

Post by duckkarl »

I can confirm that once you pair an XT2, the route planner icon will appear. I just got mine earlier this week.
Sean OZ
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Re: Garmin Tread App. Latest update has no route planner. Now what?

Post by Sean OZ »

Thanks for the feedback Duckkarl.
It a relief to hear it!
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