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"No Data Available"

Posted: Sat May 20, 2023 12:45 am
by suzukizone
NOTE: This post was entered in an incorrect forum group. Posting again in ZUMO 660/665.

PROBLEM # 1 Last year I found I could not enter data to my Zumo 660. For example, If I attempt to enter an address I get a message:

No data available

This occurs for any function that requires I put data in to get a route.(Such as "Points of Interest", "Intersection", etc..

It happens whether on battery (fully charged) or power cable.

Was working fine, until one day......

PROBLEM # 2 Additionally, when I plug the Zumo into my iMac to update maps or plot my own route, it will not connect but goes direct to driving mode main screen. In Garmin Express, the Zumo is not seen and though it is listed, the green button does not light up so Garmin Express is not recognizing the Zumo's existence.

Garmin no longer offering support for this model. I have pulled the battery and let unit sit several times, I went to settings and hit "Restore" several times as well. All to no avail.


Hope someone or several someones will have a solution.

Thank you,

DH

Re: "No Data Available"

Posted: Sat May 20, 2023 6:32 am
by sussamb
I've moved your original post to this forum so will close this one, as the other one already has replies