Zumo User Forums

Peobody wrote: Sun Mar 01, 2026 11:42 pm

MotoToph wrote: Sun Mar 01, 2026 11:30 pm Strange. I have always installed to the Garmin first and then to the computer. It's the first time that the locked warning has ever happened.

@electro_handyman and @MotoToph , which privileges does your Windows user have, Standard or Administrator?

I use a local admin account, W11.
When installing the map to the pc, I did get a pop up asking permission to allow the installer to make changes to the system.
The map install ran complete, but 'failed' at the end. I'm guessing this is the point at which the map wasn't able to be 'unlocked'.
I opened Basecamp, it showed the map as installed but 'locked'.
At this point I did the install to the XT, ran complete.
Opened Basecamp again and now the installed map was 'unlocked'.

electro_handyman wrote: Mon Mar 02, 2026 12:13 pm At this point I did the install to the XT, ran complete.
Opened Basecamp again and now the installed map was 'unlocked'.

I always do the install to my XT first before installing the map to the PC yet my map was installed "locked" while running as a Win11 user with Standard privileges even though admin credentials were provided to the UAC prompt (the one that asks to allow changes to the system). Our different experiences lead to the following conclusions for me:
- Update the XT first
- Be logged in to Windows as a user with Administrator privileges
- If it fails, try again while holding your mouth in a different position

electro_handyman wrote: Mon Mar 02, 2026 12:13 pm I use a local admin account, W11.
When installing the map to the pc, I did get a pop up asking permission to allow the installer to make changes to the system.
The map install ran complete, but 'failed' at the end. I'm guessing this is the point at which the map wasn't able to be 'unlocked'.
I opened Basecamp, it showed the map as installed but 'locked'.
At this point I did the install to the XT, ran complete.
Opened Basecamp again and now the installed map was 'unlocked'.

This happened to me when I loaded to the Garmin first. Then I "right clicked" on GE and ran as administer and all was fine.

Peobody wrote: Mon Mar 02, 2026 2:33 pm - If it fails, try again while holding your mouth in a different position

Funny!

Duplicate post

So, what changed? Got release notes?