problems when trying to load basecamp routes on to new Zumo XT

[Peobody]

When using Garmin Express to install a map to a PC, the map gets installed as if it were a program. As such, it can be removed by uninstalling it in the same way you would uninstall a program. This is the best way to insure that you have a complete reinstall of a map.

I'm struggling with understanding this discussion though. It seems like an attempt is being made to use the map on the XT in Basecamp. Is that even possible?

Also, something was said about checking the routes on the XT by using Basecamp. I wonder if I misunderstand this because we know that Basecamp and the XT are likely to produce different routes if the XT does a calculation, which it will do if it thinks its map is different. Comparison needs to be what the XT produced vs. what Basecamp produced. I don't know of a way to do this with Basecamp since it can't read the .trip file produced by the XT. Is the goal to confirm the route in the XT is the same as what was created in Basecamp?

[lostinfrance]

Hi Peobody

Thanks.
you can select the maps on the Zumo while using basecamp from the drop down box maps box at the top.

when I transfered the maps created on to my new Zumo XT the routes were vastly diffrent - sometimes by up to 100 miles - so something was obviously wrong.

From some reason im not getting any detail on any maps in south europe( when using the maps installed the zumo) - so the zumo doesnt seem to be able to follow the roads - that it thinks arent there.

Currently on chat with Garmin - but they haven't as of yet found whats causing it

[lostinfrance]

update
After almost 2 hours on live chat with Garmin support. They couldnt offer and help on the issue and eventually they told me that basecamp is no longer supported and I need to switch to Explore to create and load routes on the the Zumo xt????

[FrankB]

Before you do that, please connect the XT to your PC and let Garmin Express update the maps. Make sure you select North & South.

[jfheath]

.... and once installed on the zumo, run Express again and install the maps on the computer so that Basecamp and Zumo both have the same maps.