XT2 Garmin switching automatically off

For help and advice on the Garmin Zumo XT2.
jfheath
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Location: West Yorkshire, Uk
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Great Britain

Re: XT2 Garmin switching automatically off

Post by jfheath »

@Ashman

Have you reported it to product support ? These things have a 2 year guarantee. You described it as new just a few days ago.
Find the support phone number for your country. Tell them the problem - they will expect you to do some checks, confirm that you have used a suitable charger for 24 hours, etc. They should email you a return label to print off. Pack it up, take it to one of their pickup points (usually a local shop). The replacement will be with you 2-3 days later.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590s . Zumo XT & BC . Zumo Navigation Booklet . Zumo XT2
Ashman
Posts: 4
Joined: Wed Nov 19, 2025 11:58 pm
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Australia

Re: XT2 Garmin switching automatically off

Post by Ashman »

Hi,

Yes I have sent them an email, just waiting for a reply and even if they decide to replace the XT2 I wouldn't recommend the XT2 just because of the difficulty in replacing the battery.
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