Latest XT2/Tread software version

For help and advice on the Garmin Zumo XT2.
turbo19
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Andorra

Re: Latest XT2/Tread software version

Post by turbo19 »

I don't understand why Garmin doesn't update the XT2's software. It's been two months (the months with the most device use of the entire year) and it seems like the engineers are on the beach. We should all send a complaint email, at least to apply some pressure.

It's shameful.

product.support@garmin.com
destes
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Re: Latest XT2/Tread software version

Post by destes »

Can someone tell me if I can use the Tread app with my XT2, but NOT sync anything to the Explorer cloud. I've read through this whole thread and tried everything I could to stop the cloud sync. I've uninstalled and reinstalled the Tread app at least five times, along with master reset of the XT2, and the app still won't let me create a route or waypoint without activating cloud storage. When I get to the screen that asks to enable storage, if I click Maybe Later, it just takes me back to the map. I'd really like to connect the phone and the XT2 so I have weather, traffic and such.
jfheath
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Re: Latest XT2/Tread software version

Post by jfheath »

Yes, that is how mine is set up - ie not to synch or store data.

You opted for 'maybe later' which is correct. You need to give permissions for Tread Notifications on your phone.
And then in the tread app on your phone
3 bar menu, settings
Smart notifications and filter out what you don't want
Automatic updates - turn off

Under devices, select Zumo XT2
Finish Setup
Do not select 'Enable Storage', (that synchs the Xt2 with the tread database and cannot be turned off again)
But there may be other things that you wan to enable.

On phone, in apps
Find Tread App
Allow notifications

permissions - mine is set to allow
Location - all time or when using app
Nearby devices
Notification


There may be other things too.


Above relates to Android phone. Notifications on ios are controlled on the Zumo screen, not on the phones tread app.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590s . Zumo XT & BC . Zumo Navigation Booklet . Zumo XT2
destes
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Re: Latest XT2/Tread software version

Post by destes »

Thanks jfheath, will this setup allow you to make routes and/or waypoints in the Tread app? Even though I select Maybe Later, when I go to Finish Setup, Enable Storage is already enabled. Do I need to do a master rest again?
jfheath
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Re: Latest XT2/Tread software version

Post by jfheath »

destes wrote: Wed Aug 27, 2025 11:42 pm Thanks jfheath, will this setup allow you to make routes and/or waypoints in the Tread app? Even though I select Maybe Later, when I go to Finish Setup, Enable Storage is already enabled. Do I need to do a master rest again?
You lose the synch by bluetooth ability. But in my numeroud tests the Tread app and/or the synch process changed my route significantly - Moving and renaming route points - particularly shaping points, so that my route follows rosds I wss trying to avoid. I like to display tracks of my routes under the route itself- but the Tread app has no facility to create tracks
So cable transfer to the SD csrd is the best option for me. I still use BaseCamp.

If you want to keep the synch mechanism then you have one option - use only VIa points . They still get renamed and moved but usually only slightly.

In order to get rid of Tread Synch, you have to delete the Tread app from your phone AND system reset your XT2. Then set it up again without enabling storage or synch. But you wont be able to use the Tread route planner.

You can create routes quite quickly using the Route planner app on the XT2 itself. It is easier if your create waypioints first and build the route using those. These routes seem to behave themselves, but I have not tested with synch ensblef.

I use Basecamp. Create a gpx file and transfer that to the Xt2 using @FrankB's TripMansger. It still needs a usb cable - but thats how most Zumos work - its not a problem for me and my routes stay exactly as planned with all route points retaing their name anf location. And they remsin RUT free.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590s . Zumo XT & BC . Zumo Navigation Booklet . Zumo XT2
turbo19
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Re: Latest XT2/Tread software version

Post by turbo19 »

jfheath wrote: Thu Aug 28, 2025 5:10 am
destes wrote: Wed Aug 27, 2025 11:42 pm Thanks jfheath, will this setup allow you to make routes and/or waypoints in the Tread app? Even though I select Maybe Later, when I go to Finish Setup, Enable Storage is already enabled. Do I need to do a master rest again?
You lose the synch by bluetooth ability. But in my numeroud tests the Tread app and/or the synch process changed my route significantly - Moving and renaming route points - particularly shaping points, so that my route follows rosds I wss trying to avoid. I like to display tracks of my routes under the route itself- but the Tread app has no facility to create tracks
So cable transfer to the SD csrd is the best option for me. I still use BaseCamp.

If you want to keep the synch mechanism then you have one option - use only VIa points . They still get renamed and moved but usually only slightly.

In order to get rid of Tread Synch, you have to delete the Tread app from your phone AND system reset your XT2. Then set it up again without enabling storage or synch. But you wont be able to use the Tread route planner.

You can create routes quite quickly using the Route planner app on the XT2 itself. It is easier if your create waypioints first and build the route using those. These routes seem to behave themselves, but I have not tested with synch ensblef.

I use Basecamp. Create a gpx file and transfer that to the Xt2 using @FrankB's TripMansger. It still needs a usb cable - but thats how most Zumos work - its not a problem for me and my routes stay exactly as planned with all route points retaing their name anf location. And they remsin RUT free.
"In order to get rid of Tread Synch, you have to delete the Tread app from your phone AND system reset your XT2. Then set it up again without enabling storage or synch. But you wont be able to use the Tread route planner."

before doing this, you have to forget the XT2 in your phone bluetooth menu, very important.

If you don't do this, when you reinstall everything, it will detect that phone unit and sync will be enabled by default. ;)
destes
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Re: Latest XT2/Tread software version

Post by destes »

I use Basecamp. Create a gpx file and transfer that to the Xt2 using @FrankB's TripMansger. It still needs a usb cable - but thats how most Zumos work - its not a problem for me and my routes stay exactly as planned with all route points retain their name and location. And they remain RUT free.
I do this also with near perfect results, I was just hoping that I could use the traffic and weather portion, but it needs the phone connection for that.

Just to clarify something, is it the syncing between the phone and the XT2 that messes routes up, or the syncing between the phone and the Explorer Cloud. In my limited testing, it seemed to me that it was the Cloud storage that was confusing things. I'd get two or three copies of the same route, one would be OK, the others would have changes shaping points like you described. The XT2 can't sync directly to the cloud , can it?

Something else I was wondering, could there be a regional difference in the firmware versions. I seem to be missing a step or two when you list steps to do when setting things up.

I'll give this a couple more tries and if I can't get it to behave, then I'll have to go Treadless I guess. Thanks guys for your help.
jfheath
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Re: Latest XT2/Tread software version

Post by jfheath »

It seems to be the storage of data in the explore database that creates the changes. Either the data is manipulated so that it is converted to a nearby point in a lookup table, or a route is plotted regardless of shaping points and the shaping points are moved onto it. Perfectly good routes on the XT2 only change after the route has been received by the cloud and sent back again.

Routes from the Tread App on the phone do not go to the XT2 directly.

Something like this:
  • XT2 communicates one way with new route data to the Tread App.
  • Tread App sends new data to the cloud - the Explore database management system
  • Database management system processes the data / calculates route / screws it up
  • Database management system sends new data to the phone by wifi or by phone data
  • Tread app receives the data, stores it, forwards it to the XT2 by bluetooth.
A route on the tread app on the phone cannot be sent directly to the XT2

Unfortunately, not allowing synch / storage of data removes the opportunity to open an emailed gpx file for the phone's tread app to send to the XT2. It seems to need to send it to the cloud first.

With the XT1 and the Drive App, this was possible even without Drive being allowed to synch.

I did a lot if testing and gathering of evidence for this to send to Garmin as a complaint. It got forwarded to the 'development team'.

I think 'Development Team' is the name for the large rubbish bin in the middle of the Tech Support Office.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590s . Zumo XT & BC . Zumo Navigation Booklet . Zumo XT2
turbo19
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Andorra

Re: Latest XT2/Tread software version

Post by turbo19 »

" I think 'Development Team' is the name for the large rubbish bin in the middle of the Tech Support Office"

perfect description, also with the lid closed so you can't hear what the users are saying 😂😂
Oop North John
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Re: Latest XT2/Tread software version

Post by Oop North John »

Is anyone else seeing vastly poorer performance with Express and connecting to their XT2 recently?

It takes 5+ minutes to connect, and often the XT2 will restart the connect to the laptop after it's already showing the PC icon etc. And, also doesn't show as a drive either in file explorer. And hangs onto showing the icon for minutes after you disconnect it.

So frustrating as before it was so quick and easy.
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