660 LM appears to have died

For everything Garmin Zumo 660/665 related
jeff in ferndale wa
Posts: 8
Joined: Sat Sep 15, 2018 12:03 am
Has liked: 1 time
United States of America

660 LM appears to have died

Post by jeff in ferndale wa »

After sitting idle for four months in the motorcycle mount on my Goldwing(indoors and with a cover on the bike) my 660LM will not power up.
I did all the suggestions from the Garmin web site,then on the suggestion of Garmin tech support, replaced the battery.
Still no joy.
After another online chat with Garmin,they are suggesting that it is dead,and are offering a 595LM for 489.99.
They said Garmin will not repair it.
Are there any places that will repair? Would it be worth the repair?
The 660 did everything I ever needed,so don't really need an upgrade.
Or is my best be to buy the 595LM?

Thank in advance

Jeff in Ferndale WA
Last edited by jeff in ferndale wa on Sat Sep 15, 2018 7:05 pm, edited 2 times in total.
Jeff in Ferndale WA
White 2004 GL1800
Zumo 660LM
User avatar
kernowing
Posts: 327
Joined: Sun Apr 22, 2018 9:50 pm
Location: North Cornwall
Has liked: 127 times
Been liked: 55 times
Great Britain

Re: 660 LM appears to have dies

Post by kernowing »

It may be worth a call to these people if you're in the USA
http://www.palmdr.com/cart/garmin-zumo- ... p-337.html
2007 GL1800 Goldwing
2018 Triumph Speedmaster 1200 (now sold)
Zumo 660LM
jeff in ferndale wa
Posts: 8
Joined: Sat Sep 15, 2018 12:03 am
Has liked: 1 time
United States of America

Re: 660 LM appears to have dies

Post by jeff in ferndale wa »

kernowing wrote: Sat Sep 15, 2018 8:15 am It may be worth a call to these people if you're in the USA
http://www.palmdr.com/cart/garmin-zumo- ... p-337.html
Thanks, just sent them an email.
Jeff in Ferndale WA
White 2004 GL1800
Zumo 660LM
jeff in ferndale wa
Posts: 8
Joined: Sat Sep 15, 2018 12:03 am
Has liked: 1 time
United States of America

Re: 660 LM appears to have died

Post by jeff in ferndale wa »

Emailed this (Saturday) morning and Chris replied in less than an hour.
He seems confident it can be repaired but can't give an estimate until he sees the unit.
I'm putting it in the mail today.I will let you know how it goes.
Jeff in Ferndale WA
White 2004 GL1800
Zumo 660LM
User avatar
kernowing
Posts: 327
Joined: Sun Apr 22, 2018 9:50 pm
Location: North Cornwall
Has liked: 127 times
Been liked: 55 times
Great Britain

Re: 660 LM appears to have died

Post by kernowing »

That's a good start then Jeff. I read loads of good reviews for Palm Doctor on the old Zumo forum. Hopefully he'll sort it for you.
Cheers, Pete.
2007 GL1800 Goldwing
2018 Triumph Speedmaster 1200 (now sold)
Zumo 660LM
carolinarider09
Posts: 270
Joined: Sat Jul 21, 2018 12:40 am
Location: South Carolina
Has liked: 24 times
Been liked: 35 times
United States of America

Re: 660 LM appears to have died

Post by carolinarider09 »

He repaired by Zumo 550 and I am very blessed with the work and the price was not bad. Nice to have Chris around.
jeff in ferndale wa
Posts: 8
Joined: Sat Sep 15, 2018 12:03 am
Has liked: 1 time
United States of America

Re: 660 LM appears to have died

Post by jeff in ferndale wa »

Chris got back to me this morning:

"Unfortunately the problem was not the power chip but the flash memory chip which is much more involved and none of your trips/favorites will be able to be saved. The repair would be $118.90 plus return shipping."

I told him to proceed. I will let you know how it turns out.
Jeff in Ferndale WA
White 2004 GL1800
Zumo 660LM
advnzer
Posts: 75
Joined: Sat Aug 18, 2018 1:30 am
Location: New Zealand
Has liked: 3 times
Been liked: 8 times
New Zealand

Re: 660 LM appears to have died

Post by advnzer »

i hope you did a backup of the zumo before you sent it away
rbentnail
Posts: 874
Joined: Mon Jun 18, 2018 10:14 am
Location: North Carolina USA
Has liked: 91 times
Been liked: 194 times
United States of America

Re: 660 LM appears to have died

Post by rbentnail »

advnzer wrote: Thu Sep 20, 2018 8:31 am i hope you did a backup of the zumo before you sent it away
This could be a good reason to keep your Library on SD cards & on a PC and NOT solely in internal memory of the gps. Computer file management 101- multiple copies in different places.
Russ B. Zumo 595 & XT
2007 & 2013 USA Yamaha FJR1300A
jeff in ferndale wa
Posts: 8
Joined: Sat Sep 15, 2018 12:03 am
Has liked: 1 time
United States of America

Re: 660 LM appears to have died

Post by jeff in ferndale wa »

advnzer wrote: Thu Sep 20, 2018 8:31 am i hope you did a backup of the zumo before you sent it away
It was completely dead, so could not backup anything. I did have some things on an SD card(can't recall what exactly) and have all my waypoints saved on my computer.I did remove the sd card before sending away.
Jeff in Ferndale WA
White 2004 GL1800
Zumo 660LM
Post Reply