Not recognized

For everything Garmin Zumo 660/665 related
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drduct
Posts: 1
Joined: Sat Jul 24, 2021 5:53 pm
Canada

Not recognized

Post by drduct »

Hello, I have a problem, Basecamp, Garmin Express, computer MO LONGER recognizes my 66o, has my GPS just died ? Anyone else experience this, updated maps approx 3 weeks ago, no issues, now nothing recognizes it, I have downloaded Garmin express fresh, I have tried everything I know, what have I overlooked, all help appreciated
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alan sh
Posts: 93
Joined: Mon Apr 23, 2018 2:40 pm
Location: Rochdale
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Great Britain

Re: Not recognized

Post by alan sh »

Changed the cable? Tried a different USB port? Tried a different PC?

Do you have a friend with a 660? If so, can you try their device in your PC?
Alan
Owner of 3 Zumo 660's, one 346 and 2 bikes
jfheath
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Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
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Great Britain

Re: Not recognized

Post by jfheath »

Make sure that you have only one program trying to access your 660. Ie close down Basecamp if trying to use Express. and vice versa.

Also, if in Windows, CTRL ALT DEL to load task manager. Find any Basecamp or Express applications still running and terminate them. Also any other Garmin programs. They sometimes stay resident in the list of running programs, which can cause problems.

Today, I discovered something really important. I found another way that doesn't work.
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