Zumo User Forums

You keep referring to the 2013 map and I'm unclear why? You need to update to the latest if you have a LM model, as you say you do. That is 2018.30 if your device accepts a NTU map, but as it's only offering you 2018.20 maybe it uses the NT map. Let Express install that to your device and your PC. ...

so now I have uninstalled all Garmin programs/apps from the PC. I have deleted the img file from the zumo memory card which is now all but empty. I found and deleted two small .gma files. couldn't find any .unl file. So I hoped that the zumo would only have the 2013.4 map on it. Once started up, I c...

Yes :D Just as well really as when things go wrong in BaseCamp an uninstall then reinstall generally resolves it and if that deleted all the data it would be a real pain. If you want to delete data though it's very simple. I think I might well want to delete the routes, on the basis that since they...

Hi, more related to routes on BC than the map problems I'm having: I uninstalled BC from the PC and then reinstalled BC, and now only have the global map, but all the routes I had previously made in BC (on the inappropriate maps for my Zumo) are still in My collection in BC. I had expected that, by ...

Just adding to this to clear up confusion between NT and NTU maps. Older devices use NT maps, newer use NTU. Your 1490 uses NT but I'm not sure about your Zumo, I suspect it should be NTU. Since I don't use the 1490 for anything except driving (ie no route planning in BC) I think I'll delete the 14...

This depends on how the maps got there. If you sent them using MapInstall they should be in a folder named Map on your device or card (if you have one installed). Do a search for any file ending in .img. It's likely to be called gmapsupp.img. There are likely to be two other files starting gmapsupp...

Hi Sussamb, have managed to delete all maps from my PC. and BC now only has the global map on it, no others. But right now, the zumo still has the NT 2018.20 and the 2013.40 maps on it. How can I delete the NT 2018.20 map from the zumo? or is there a factory reset that I can do on the zumo that will...

I suspect part of this problem has just been revealed in that the OP has two devices so BaseCamp and Express may have map updates from both of them and they may be being applied to the wrong devices. What I would do is remove all the maps from my PC so BaseCamp has no maps installed. All those extr...

1. Yes, you have Lifetime maps. 2. Neither do I. That is weird. 3. That is normal. 4. Delete old maps from Windows Control Panel-> Programs If you connect the Zumo to the PC and open BC, it will try and ALSO use the maps that are loaded on the Zumo - so that is normal. On the Zumo, I don’t understa...

Things to check. 1. Does your 340 have lifetime updates? if so, use Garmin Express to get the maps updated. If not, you will need to purchase the latest NTU map. That can be copied to your PC. 2. You must use the NTU maps with your 340. The NT maps won’t work. 3. You can create routes with your NT ...