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This morning I spent nearly 30 minutes on the phone with Garmin tech support. - We replaced the 64gig micro sd card that was formatted exFat with a 32gig micro sd card that we formatted FAT - Garmin removed from “purchased maps” an older version of the Europe map - we re-downloaded and installed the...

The card that I am attempting to use is the same card that has been in the unit for the last 2 years, so this is all very odd. This morning I reformatted the card, this time with “quick format” deselected..20+ minutes later I put it back into the gps - with the gps off, then reattached it to the com...

I am also using version 7.9.1.0 of Garmin Express. On the home page where one can update maps or firmware, if I click on Map Details, it shows only “Full Coverage of North America 2022.25”, despite Basecamp showing the unit as having “City Navigator Europe NTU 2022.2 installed. In the tab “Tools and...

Yes, I formatted the card Fat32.. The file is the latest Europe maps. When I try to re-download the file using Garmin Express the download fails..Express cannot find the card. I downloaded the map file to the gps, when I load the gps into Basecamp, Basecamp can see that map file in the GPS, but does...

My 396 can’t “see” the sd card, nor can it see the Europe map that I just downloaded onto it.

Update… I formatted another sd card, put it in the 396…and Garmin Express still can’t “see” the sd card. This is starting to look like a problem with the gps..

This evening, having fortified myself with roast beef and yorkshire pudding. I spent $146.99CDN and purchased and downloaded the newest version of the City Navigator Europe NTU map.

Finally….Success.

The map loads completely, the routes load perfectly.

Today we pulled the computer apart and reinstalled it all, carefully examining everything to make sure all connectors and cards were properly seated. We encountered the same issues with large portions of the map not loading. We believed that the Europe map was corrupted, so I removed the sd card fro...

Tomorrow I’ll be taking the recently rebuilt PC apart to see if the graphics issues are being caused by either flexing of the motherboard or improper seating of the graphics card in the motherboard. Hopefully careful re-assembly will result in a properly functioning PC so that I can revert to using ...

I just tried that on my iMac..the menu is different, there is no “join” command..I sent you a screen grab by email.

Yes, the correct EU map is loaded. When I select the various sections of the route in the panel on the left side of the screen, the corresponding sections of the map are highlighted. That being done if I right click on that same list of now highlighted sections - there is no “join” … Today I am goin...