update
After almost 2 hours on live chat with Garmin support. They couldnt offer and help on the issue and eventually they told me that basecamp is no longer supported and I need to switch to Explore to create and load routes on the the Zumo xt????

Hi Peobody

Thanks.
you can select the maps on the Zumo while using basecamp from the drop down box maps box at the top.

when I transfered the maps created on to my new Zumo XT the routes were vastly diffrent - sometimes by up to 100 miles - so something was obviously wrong.

From some reason im ...

Hi thanks

I reinstalled from Garmin express?
does that download a "new " copy from garmin?

thanks

i can confirm
1. route is set to faster time
2 Forcing a recalculation on basecamp makes no difference
3 I re-formated the memory card and reinstalled the maps
4 Device transfer have unticked always match route map - unticked

still have the same issues

one thing I have noticed, when I use ...

Hi Thanks

For the prompt reply.

Definately says CN Europe NTU 2027.1 when I used the version installed on the Zumo XT photo 1 - but route is straight line with no detail

But when I use version installed on PC photo 2 - it all looks ok?

Steve

Screenshot 2026-05-08 003249.png

Screenshot 2026 ...

Hi Guys
previously I had a Zumo 340lm & a Zumo 390LM - long story short - had issues with both - so bought a new XT today.

I had previously planned all my routes in basecamp - for a trip Im doing next week. Trips were created using map city navigator NTU 2027.1 - which also appears to be installed ...

Thanks, unfortunately as I need it Sunday night,I have opted to buy an XT But may repair the 390 and pass it on

Unfortunately, while out for a run today, the "rubber" on off switch on the 390lm detached, and was last seen heading downwind ! So looks like I will need to persevere with the 340 or upgrade to an extra? As heading off to France on Monday !

Screenshot 2026-05-07 004814.png ]Hi Guys

I have a Zumo 390lm & a 340lm. I created around 12 routes on basecamp and loaded them on to the 390 - no issues. But when I tried to load them on to the 340 - I got the message - Route recalculation as route created on a map not loaded on to device. Both ...