I had always been able to do until now. I could see the map in Basecamp with ZumoXT2 connected. It had been updated a week ago on the device. But no option to add to computer when I connected today.
After searching here I disconnected the XT and reconnected it. Voila now the download option is ...

My thing is the unit is added to a R1250rt above the TFT. Its a custom designed mount and fitting and I have a lock on the mount.

So removing it is a bit of a pain. I did it this way when I got the XT because of the cloud syncing opportunity.

Been doing it this way with no issues for the XT using ...

No none of that worked. Says everything is connected.
Heres what ChatGPT found...it worked. ps...I didnt need to reset the XT2

Thanks. Ill try that

Today I did the same as I have uploading to Tread then syncing with the XT2. The XT2 just kept syncing and would not update. I have samsung S24 connected.
I reset all the settings but it still just stayed syncing.
Any ideas?

I've used Garmin Zumo, BMW Navigator etc for many years with no issues. 4 years ago I "upgraded" to the XT because the TFT screen setup on my BMW R1250Rt was to say the least crap!

Sadly though I began a journey of unfamiliarity with the XT. While it looked the same the mapping algorithms were ...

I always add a VIA point somewhere close - usually a KM or 2 away) to my starting point. Sometimes in my area the satelites don't connect quickly enough so if I select from the start, by the time the sats sync it tries to take me back. THey have usually connected by that VIA point so it continues ...

Yes thanks for this. After playing around and testing what I had experienced initially I found it would actually work if off the road a bit. However when Tread could not find even a path it showed up as an error and wouldn't calc.
Im not sure what happened...maybe just old maps needing a check ...

I'm new to the XT2 and had the same issue. I use Basecamp still. I just dont connect the XT2 so it doesn't know its an XT2.

Once the route is created I then export it to my OneDrive, then open it on my phone, use Tread as the app to open it and viola it's in the tread app and on the XT2 (after ...