I did have the phone connected to the Sena headset as well as the Zumo, but in a process of elimination, I removed the phone pairing, but would still get the problem happening. So the phone is removed from the equation. When I've lost instructions, if I power down the Zumo, then power it back up, I ...

I have a 396 connected to a Sena 50 headset. Has been working fine. But on the last trip, I’ve got an odd intermittent problem…. I will be getting turn instructions fine, then they all stop happening. The only way to fix the problem is to power down the sat nav, and power back up. Then, all the turn ...

Tried to "re-install" maps with Garmin Express. Get the "preparing device for updates, this may take a minute". But it never goes any further, no matter how long you wait.
So did a reset by powering up the Zumo with finger on bottom right of screen. Then delete user data "Yes". Back to Express to ...

Thanks for your help. I've got the two correct maps ticked, changing from normal detail to more makes no difference. So had to do a full reset. And even that hasn't made any difference. I've got only 'A' roads and railway lines showing on the map. And the odd thing where most of the keyboard is ...

Come to use the Zumo for the first time since Aug last year, (was working fine). When I view map, (after acquiring satellites), main roads show, but no minor roads at all. Same with navigating anywhere. Also, when entering a postcode as a destination, I only have the letter 'H' available on the ...