Little update: I received a brand new device back from Garmin.
Keep you updated, crossfingers..

Welcome @sperelli

If Garmin have given you a return number, then you'll be receiving a replacement unit pretty quickly. Your replacement is usually posted ont he same day that yours arrived with them. Probably a refurbished one, but I think they take the models that have been returned, and keep ...

Good morning Sirs

Yestered I returned my XT2 to my local dealer in Italy, same issue of screen unresponsive to touch inputs as yours. :(
Only 1500km of usage.
Firmware: 4.60 (4.50 seemed not to give the issue, yet I had very short tests on that fw)
Motorcycle: BMW R1250R

Crossfingers!
Hope to ...