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Nope, it’s no good, didn’t find a solution so i’m gonna buy a tomtom instead - besides, their adventurous routing for motorcycles is better and now they include speed camera warnings for free, it should be a better solution.

Thanks everyone for trying. If i do find an answer i’ll come back here and post about it…

Factory reset will reset those files. I am out of ideas if it is still doing the same thing. Except - what are the language settings ? Clearly an english language, but USA ? I thought that there was a locale setting - but .... Home ? That should be cleared by the rest. Let me recap. You search for ...

OK thanks for trying those. So now we have found another way that doesn't work. I wonder what makes it think that you are in France ? Did you try turning off any of the maps apart from two the CN Europe NTU maps ? Try (take backups first if you need to) Delete all your Favourites Delete all your tr...

Hmmm. Just experimented with the green search button. If i type in ‘leyburn’ then don’t click on the suggested ‘leyburn, n.yorks’ option below it but click on the green/white magnifying glass button instead, it seems to display POI results around the correct leyburn - just not the town itself. Weird...

Then i clicked > where to > trip planner > new trip > + add location (no start location) entered ‘leyburn’ as 2nd location (first location i clicked a point on the map) - it found ‘leyburn, n.yorks’ so i clicked on that and it brought up a list of locations… none of which were leyburn in n.yorks! A...

Here's what I tried on my 396 this morning. Map is CN NA 2025.10, USA and Canada, device firmware is up to date. I tried Where To. Selected search for a City. Entered a city that's about 80 miles away. Search results showed that city first and then others with the same name in other parts of the US...

Yeah, i’m trying to plan routes via the device so using trip planner.

Software on mine is v3.60.
Installed maps: cn europe ntu 2025.10 all north and all south

Just done all that… factory reset, no extra maps, decent signal, also turned off history when prompted which apparently turns off some sort of predictive find function. Then i clicked > where to > trip planner > new trip > + add location (no start location) entered ‘leyburn’ as 2nd location (first l...

Brilliant many thanks. Will try all those and report back here