Zumo User Forums

I have updated my 2 devices with no problems, both still full Europe maps.

• Zumo 350
• Camper 660

Yes, I have checked a few times to see if it has changed yet - I had contacted support again yesterday (this time by email rather than the Chat line) so I am waiting to hear from them. It's not a huge problem at the moment as its not being used in the near future, but still a little frustrating! An...

Frustratingly, still the same for me - here is a pic of the only Map options I have! IMG_3754 Medium.jpeg Yes that is dissapointing. All I can say is the entire fix was at the Garmin end, I just updated the device when Garmin support said to and a new map update was available immediately. Have you ...

It has been fixed (at least for me). Plug in again and there should be another map update. This time full Europe, if you click on View Details. Thanks to Garmin Support. Next map update I will remember to check the detail (Southern or full Europe) before going ahead. Seeing other affected people on ...

sussamb wrote: ↑Tue Jan 10, 2023 12:31 pm No doubt because it doesn't have the correct unlock codes

My Zumo 350LM is "lifetime maps". I would like to understand the process of how the maps are authorised and unlocked.
Can you share how I can find my unlock codes?

skellum wrote: ↑Mon Jan 09, 2023 11:33 am I used the Garmin support chat line and their answer was that I needed to upgrade to a new unit!

I think the minimum they should do is downgrade you to the CN Europe 2023.10 maps.

I do expect Garmin to fix this, just not as a priority.

a few people are having the same issue including me

viewtopic.php?p=14266

I put a new MicroSD card in and the "cant unlock maps" went away but now I have just CN Southern Europe maps

titter wrote: ↑Sun Jan 08, 2023 10:23 pm So is the advice that I should not install it on my Zumo 396 for the UK? I started installing it then on reading this thread aborted it!

Do you think you will need to use the GPS in the next couple of weeks?
I expect Garmin to address this issue but it may be 1 or 2 weeks.

Reminds of the update from May 2022 when pretty much the same thing occured
viewtopic.php?t=1805
Garmin did respond to support requests and produced a fix.

just seen a post on a Garmin forum, member there had the same issue and resolved it by removing all maps and then doing a reinstall with Express. I have no way to remove maps from my Zumo 350LM. I have seen the screenshot on the 4th post of this thread but my Express looks nothing like that? Infact...