Zumo User Forums

Thanks for the hint. I'll give it a try - although I have to say that judging by the sound quality of other inputs, it sems to be the Zumo that is transmitting poor quality audio.
Nevertheless, I'll try anything that might improve it.

Ahh! Apologies for the ignorance of not replying. I seemed to have missed your post. After a hiatus of a few months (reasons not worth troubling you with) I've submitted and bought a Sena SMH 5 BT headset. I shouldn't have to - but I want to hear the nav commands. The Sena at least works with the XT...

.... so clearly there is an issue with Bluetooth on the XT.... Garmin and Bluetooth have never been compatible or reliable. These issues go back at least 10 yrs on zumos and nuvis before that. I'm surprised that people still try to get it to work. Try this instead- smack yourself in the head repeat...

It's been a while. In short, nothing has been - or will be - resolved. Round and round in circles, no answers that told me why it wouldn't work, or why I could hear music/phone calls but not the Nav. No explanation as to how the system worked, so I could try and identify a headset function that was ...

A bit of an update: No further forward, in truth. I paired the XT with my brother's Cardo Freecom 4 and it worked correctly. Garmin came back to me with an update - of nothing significant - and asked for some more information, which I duly passed on. I then had an incident with Garmin Express going ...

Surprise, surprise, I got an email from Garmin as follows: I am contacting you in regards to the issue you have reported to us. Thank you for the information you have sent so far, I can confirm we have well received the Bluetooth logs. I am looking into this for you and would require a few additiona...

Hmmm. I had one if those emails over a year ago. A fault when changing a via point to a shaping point using the trip list on the Zumo. In certain circumstances, if there is a faster route available, it moves the point to the faster route and renames it. They have acknowledged the fault, reproduced ...

An update: Earlier today I had an email from Garmin, asking for my iPhone and BT headset software versions. iPhone easy, headset ???????? None quoted but it does state it is "Bluetooth 4.1 + EDR, CSR". Having told them that, I got another email back which stated: 'We have added you into an...

I guess it's the same with any tech/software(?) problem of this sort. If you can't replicate and document it fully, the poor soul who has to try and tackle it doesn't have much to go on, so the problem remains. Garmin have a good reputation in the aviation world for their Nav gear - no surprises tha...

Managed to get through to Garmin UK this morning. The guy tried his best to help but after a couple of 'off air' discussions with someone, I was sent an email with a set up routine (effectively the same as the manual) that I guess is intended to make sure no steps were missed. I was also asked to 'f...