Zumo User Forums

It seems, that Garmin Express 7.6.0.0 is faulty, at least with Windows, as I can't test Mac. While you can install City Navigator on computer, maps are not being unlocked and BaseCamp will complain, that maps are not authenticated. This only happens with devices, which use this new map management, l...

Not needed any more.

See viewtopic.php?f=18&t=1255

Garmin Express 7.6.0.0 is out and finally brings the option for Zumo XT to install maps on computer, if you have firmware 5.9 or newer.

mzeist wrote: ↑Wed May 12, 2021 6:31 pm Map install to PC is still not available (yet?)

This needs to be fixed in Garmin Express.
According to Garmin, this is supposed to be fixed at the end of Mai.

Firmware 6.10 is out, which is supposed to fix OSM routing.

Changelog:
- Fixed an issue where the device could not route on third-party maps.

Update: The bug about OSM maps is being investigated by Garmin, as also Garmin TOPO maps stopped working..

This is intended by Garmin. The suffix 'PS' aka Powersports Edition indicated, that this is an overlay map without routing. Even the normal non 'PS' TopoActive has removed automotive routing by Garmin.

BIG WARNING FOR ALL USERS WITH FIRMWARE 5.9 AND OSM MAPS:
Using OSM maps is currently not possible. You can load and show them, but starting a route will only say, that routing is not possible.

Rofor wrote: ↑Fri Mar 12, 2021 10:09 am Yes - the problem with installing maps on pc only affects the Zumo XT!

No, that's not correct. It affects ALL devices, which are using the new map management feature in Garmin Express.
But yes, older Zumo 59x is not affected, as it doesn't use that new feature.

What is the best way of raising a ticket with Garmin ? Write an e-mail to product.support@garmin.com. Garmin already replied to me and says: Hello,  I confirmed on my end that this is not an option when using the zumo XT. I have reached out for clarification as to if this is by design or an error. ...