Zumo User Forums

2 of a possible 5 contacts I had one disappear completely,now after a month or 2 my sat nav won't charge while I drive. A lot of cash for a bag of mince. Do you have a Zumo XT? Or a Zumo 595 or 396? The reason I ask is the XT only has two contacts, not five. As much as I was upset at Garmin for scr...

Contact Garmin Customer Service. They did send me a new power connector. I'll probably install it today. I can tell you, it looks different from the old one. You're not out of luck entirely till you get the new connector. You get a decent amount of battery life in the device itself. Plus, you can po...

crypkema wrote: ↑Fri Nov 06, 2020 7:03 pm Anyone else recently getting their power cable replaced successfully?

Still no power cable from Garmin. Is anyone else having a problem getting a replacement? And if you did get a replacement, was it a new design or the same as the old one that will fail again?

Thanks,
Chris

I contacted Zumo Customer Service back on August 31st and they put a new power cable on order for me. I was told that a new one would ship about mid-September. Mid-September came and went, so in the beginning of October, I called and they said the new cables would come in at the beginning of Novembe...

I leave mine on the bike all the time, except when I stop. Having only had it since mid-May, it hasn't even seen much for weather. I'm not sure how much the cover would help to keep the power pins from failing. My thoughts at this point are to keep using it till the new power cable arrives. If it fa...

My idea is, that the connector problems coming from the protection hood. most people push too hard on this. Ans it is mostly the lower connector who gives problems. I and other people who using a 3D printed protector, don't have any problems with the connector. I'm not sure what you mean by "p...

It appears the pin issue in the mount is not resolved yet. My lower pin is cocked at an angle. I get power to it, but the power doesn't connect with the GPS. I've put in a request via email for a warranty claim.

Chris